kurla matka

kurla matka App support

Contact
+91 2404563864

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kurla matka:

Q1: How to log in after installing the kurla matka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to be sent, timing out if it doesn't arrive. If you encounter issues, you can reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If your number has changed, send your updated KYC details to the customer support via email to initiate the account transfer process. This will help resolve the issue and get your account shifted successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date version. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The kurla matka:

Q1: What is the minimum withdrawal amount in the kurla matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed for money earned from gaming activities, and not for bonus money. This means users can redeem their winnings, but not the extra rewards they receive for participating.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This timeframe can be longer than the usual 30 minutes to 3 hours due to payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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